Terms and Conditions of Service

1.1 Service Agreement: By scheduling a diagnostic visit or repair with ConyersAppliancePros, you confirm that you are at least 18 years old and authorized to permit repairs on the property and equipment.

1.2 Scope of Services: We provide on-site diagnostics, maintenance, and repair services for major residential home appliances including refrigerators, washers, dryers, ovens, ranges, stoves, and dishwashers throughout Conyers, GA and surrounding communities.

1.3 Independent Dispatch: Appointments requested through this website are scheduled based on technician availability and geographic coverage.

2.1 Diagnostic Evaluation Fee: A standard diagnostic trip fee covers the technician's travel, physical inspection, electrical diagnostics, and formal repair estimate. This fee is disclosed prior to technician dispatch.

2.2 Fee Application: If you approve the recommended repair during the initial diagnostic visit, the diagnostic fee is credited toward the total cost of parts and labor for that repair, unless explicitly stated otherwise in promotional terms.

2.3 Written Authorization: No repairs or parts installations will proceed without explicit homeowner or tenant approval of the written price quotation.

3.1 Adult Supervision: An authorized adult (18 years or older) must be present on site during the entire duration of the service visit to grant entry and sign authorization forms.

3.2 Safe Working Environment: Customers must ensure safe, clear, well-lit, and sanitary access to the appliance. Work areas must be free of biohazards, excessive clutter, unrestrained domestic pets, and hostile environmental factors.

3.3 Utility Availability: Customers must ensure electricity, gas lines, and water shutoffs are accessible and functional for testing equipment during the visit.

4.1 Replacement Parts: We install factory-grade OEM or manufacturer-approved replacement parts. Parts are covered by their respective manufacturer warranties.

4.2 Labor Guarantee: ConyersAppliancePros provides a 90-day workmanship warranty covering the specific labor performed on authorized repairs.

4.3 Exclusions from Warranty: Our warranty does not cover failures caused by external electrical surges, improper homeowner misuse, rodent or insect damage, water quality issues, unauthorized third-party modifications, or secondary unrelated appliance component breakdowns.

5.1 Pre-Existing Defects: Technicians are not liable for brittle plastic trims, deteriorated flooring under heavy appliances, aged shutoff valves, or fragile cabinetry that degrades due to routine moving and standard diagnostic pulling.

5.2 Consequential Damages: To the maximum extent permitted under Georgia state law, ConyersAppliancePros shall not be liable for incidental, indirect, or consequential losses, including but not limited to food spoilage, secondary water intrusion from pre-damaged supply hoses, or utility disruption.

5.3 Total Liability Cap: The maximum aggregate liability for any claim arising out of our service shall not exceed the total amount paid by the customer for that specific service call.

6.1 Ownership: All text, graphics, user interfaces, diagnostic guides, visual media, and proprietary code on ConyersAppliancePros.com are the exclusive property of ConyersAppliancePros and protected by United States copyright laws.

6.2 Permitted Use: Visitors are granted a limited, non-transferable license to access diagnostic guides and service details solely for personal, non-commercial repair research.

6.3 Restrictions: Automated scraping, copying of cost data, re-publishing technical diagrams, or unauthorized commercial framing of this website is strictly prohibited.

7.1 Cancellation Notice: We require at least 3 hours notice prior to your scheduled arrival window to cancel or reschedule without penalty.

7.2 Same-Day Late Cancellation: Service calls cancelled after a technician is en route or at the doorstep may be subject to a standard trip fee.

7.3 Payment Due Date: Full payment for completed repairs or diagnostic services is due immediately upon completion of on-site service. We accept major credit cards, debit cards, and approved digital payments.

8.1 Good-Faith Review: If you are dissatisfied with any service, you agree to first contact our management team to allow an opportunity to inspect, review, and remediate the issue within 14 business days.

8.2 Governing Jurisdiction: These terms, agreements, and disputes shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

8.3 Venue: Any formal legal proceedings arising from our services shall be conducted exclusively in the state or superior courts of Rockdale County, Georgia.

9.1 Updates: We reserve the right to update these terms at any time without prior individual notice. Updated terms take effect immediately upon posting to this web page.

9.2 Legal Inquiries: For questions regarding these terms, written correspondence may be directed to our customer support department via our official contact page.